WordPress Website Fix

50.00450.00

How important is it to fix your site?

Don’t panic! I know… Choose from the tailored packages below to match your needs and budget:

Basic Fix: 50€ Quick fixes for minor issues.
Standard Fix: 150€ Resolve complex problems including performance issues.
Advanced Fix: 300€ Comprehensive repair for hacked sites or major malfunctions.
Rush Orders: Add a 50% rush fee for 8-hour prioritized service.

SKU: N/A Category:

Description

Terms of Service for WordPress Site Repair

1. Service Overview
Our WordPress Site Repair Service is dedicated to resolving issues such as slow loading times, errors, and hacked websites. We strive to restore functionality swiftly and securely.

2. Scope of Services
Performance Issues: We can address many causes of slow loading times. However, if the slowness is due to an inherently slow pre-installed theme, we will recommend a theme change instead of attempting optimization that may not be effective.
Hacked Websites: We offer repair services for hacked websites but cannot guarantee the recovery of lost data if files are permanently deleted and no backup is available. A clear website design or layout must be provided to restore the site accurately.

3. Access Requirements
Administrative Access: To begin work, it is essential that we have access to your WordPress admin panel (wp-admin) and your hosting control panel (cPanel/Plesk) as soon as possible after the service agreement is initiated.
Geoblocking: We are not responsible for delays or inability to provide services caused by geoblocking or restrictions that prevent us from accessing your website’s backend.

4. Client Responsibilities
Backup: Clients are encouraged to maintain current backups of their website. While we will take every precaution, we are not responsible for any data loss during the repair process.
Credentials: Providing false or inaccurate access credentials can delay the repair process. It is the client’s responsibility to provide correct and functional access credentials promptly.

5. Limitation of Liability
We shall not be liable for any claim or damage arising from the inability to perform services due to incorrect or incomplete information provided by the client, lack of appropriate access, or external factors such as third-party hosting failures or security breaches beyond our control.

6. Payment Terms
Payment for services rendered must be made as per the agreed-upon package pricing and terms. Rush orders will incur an additional fee of 50% of the standard package price and must be agreed upon before the commencement of work.

7. Cancellation Policy
Services can be canceled by the client at any time before the repair work has begun. However, once repair work has commenced, the service fee is non-refundable.

8. Modifications to Terms of Service
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting the revised terms on our website. It is the client’s responsibility to review these terms periodically for updates.